Hi ishankorgaonkar Given the sum total of all the symptoms you describe to date 1. Thanks and Regards, Santosh Kumar Rai. You said the drive didn't show in Disk Management. Hi Yarden, Thanks for posting your query on Microsoft Community. I tried looking for some update but could not find anything in various posts that were similar and already answered. Would it be possible for you to attach any screen shots? But, first, I'll do a bit of 'cut-n-paste' here. I cannot however see it under My Computer.
I was also advised by Western Digital to obtain the usb drivers from Microsoft. If so, you need to format the drive before it will show up in My Computer and be used. I search the support site at microsoft. You should be able to format the drive in Disk Management. I double checked it on my laptop which uses Window 7 and it read it and opened the drive. To check in Device Manager, follow the below steps.
No separate power supply is needed. If the drive is listed under Device manager, I would suggest you to run hardware and device troubleshooter and check if it helps. I think the order you make the connections are important, apparently power connection should be last. Follow the On Screen instructions. First thing I tried was new usb cable as I had another in the house and it worked fine on all machines. I don't know, where would you look for them? System recognized the new device and loaded the Initio Default Controller.
I tried to find it in the Disk Management Section, but no luck. Does a new Disk appear but perhaps its not getting mounted so you don't see a partition or drive letter in the upper pane? I have been facing problems with the drive not being showed in the my computer the detection ballon showin that there is an external hard drive connected to the comp. It's also possible the internal interface has failed. Again, any help that you can offer would be greatly appreciated. Am I barking up the wrong tree here? I uninstalled and reinstalle the device several times with the same result.
Using Device Manager, I used the New Hardware Wizard to find and install a driver Initio Default Controller. It repeatedly tried to hook up to no avail, over and over trying to read the external drive. Is this a brand new external hard drive? Type troubleshooting in the Search area on the taskbar. I've never used it but many have used it and reported success in recovering missing partitions and data files on their disks. Do check for any firmware upgrade as tipstir previously advised 2. I think you might consider trying to get the optional power cable. Have you tried plugging it into a friend's computer? Have you checked on the Microsoft Update site to see if you can get more recent Chipset drivers for your Motherboard? If you can see the drive in the Device Manager, you should also see it in Disk Management.
After trying any firmware upgrades, if still problem it's possible you have filesystem corruption. Hope it helps, reply to us with the status of your issue. Sorry, I should have given you more information. We will be happy to assist you. . I tried a second and older My Passport drive with the same results.
The wizard is not successfully installing the device which used to work fine, but now it doesn't even show up in Disk Management. While it is true that your computer should be able to power the drive without the optional power adapter, it looks like something else is eating up the power. . . . .
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